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Support

DRAFT. Not legal advice. This wording needs review by George and counsel before launch. Placeholders are in [brackets].

Support

We’re a small team and we answer quickly during business hours ([Mon–Fri 8am–6pm EDT]).

Common questions

A tech lost their phone. Open Techs, choose the tech, and tap Sign out everywhere. Then send them a new sign-in link.

A good booking was held. Open Home and tap Approve & send to crew. Held bookings never reach the crew until you approve them.

Why aren’t customers getting texts? Texting stays off until a text provider is connected. Until then, messages are saved in Inbox › Outbox so you can see exactly what would have gone out.

How do I delete my data? More › Account & data. Export first if you need a copy.

When you write in

Tell us your shop name, what you tapped and what happened. Never send us your private sign-in links.